Who Is Jimmy Craig

CRM – Say What?

My training in CRM (customer relationship management) in Switzerland made me conscious of how important the treatment of clients is for every business. It is really important to remember that, without clients, NO business can continue to exist! Below is an interesting video produced by (or maybe for) an Internet training house called Experimental Marketing, and it does a great job of explaining the point – the video takes about 16-1/2 minutes, so set the time apart where you can watch it undisturbed.

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This entry was posted on Wednesday, February 24th, 2010 at 11:31 and is filed under Jimmy Craigs. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.