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CRM – Say What?

I learned a little bit in my CRM studies in Switzerland. This video explains the central meaning of CRM better than any of my texts did!

Various Autobiographies Combined Into One

The pieces come from different places, but they more or less cover all the professional bases. The personal ones I will leave private, at least for now. Just for the record, I am married, have two grown children in the USA, and my wife, two Labrador Retrievers, and three cats at home in Hagendorn. All six of them speak more languages than I do!